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Billing Terms

General

Sparkle Gloom, with its registered office at Ward No 2, Main Bazar Rd, near Basavana Gudi, Ilkal, Karnataka 587125, India (“we,” “us,” or “our”) manages and operates the website and mobile or tablet applications www.sparklegloom.com (referred to as “Sparkle Gloom,” “website,” or “app”), which facilitate the sale and purchase of various perfume products (“products”) to the Customer (“Customer,” “user,” “users,” “you,” or “your”).

Users may browse through the products listed for sale on the website and avail services related to such products (“services”). You may also use our interactive services (“Interactive Services”).

Only individuals who can enter into legally binding contracts, as per the Indian Contract Act, 1872, i.e., individuals who are 18 years of age or older, of sound mind, and not disqualified from entering into contracts by any law, can use and access Sparkle Gloom. If you are a minor, i.e., under the age of 18 years, you may use Sparkle Gloom only with the involvement of a parent or guardian.

We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the India or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. We may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and has no obligation to investigate the source of any such access or use of the Site.

Secure Sockets Layer (128-bit SSL Security)
https://sparklegloom.com uses Secure Sockets Layer (SSL) technology to provide you with the safest and most secure shopping experience possible. SSL technology enables the encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All forms on our site are secured with SSL technology so that your personal information remains safe and out of reach of malicious people.

Payments are certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information.

Payments meet all 6 PCI standard categories:

  • Maintain a secure network
  • Protect cardholder data
  • Maintain a vulnerability management program
  • Implement strong access control measures
  • Regularly monitor and test networks
  • Maintain an information security policy

Payment must be made in full before shipment.

3.1. To ensure user convenience, Sparkle Gloom offers multiple payment methods. We reserve the right, without prior notice, to add or delete payment options from the following list: a) Payment through net banking facilities. b) Payment through select credit cards. c) Payment through select debit cards. d) Cash on delivery payments. e) Payments through third-party credit offered by select financial institutions. f) Payments through prepaid payment instruments and electronic wallets. g) Any other payment options provided by Sparkle Gloom from time to time. While we make reasonable efforts to offer diverse banking channels for payment options, we currently accept payments only from major select banking avenues. We do not accept payments made through international debit/credit cards.

3.2. Please note that the acceptance of payment through the listed options is solely at Sparkle Gloom’s discretion. We reserve the right to remove or deactivate any payment options for a user, for any reason.

3.3. When using the payment options, you agree to provide correct, complete, and accurate financial information, such as credit/debit card details or prepaid payment instrument account details, which may be stored by our third-party payment gateway provider. You shall not use a credit/debit card or prepaid instrument that is not lawfully owned or authorized for use by you. You are solely responsible for the security and confidentiality of your financial information. Sparkle Gloom disclaims any liability arising from unauthorized use of your financial information and/or identity, including details related to the payment options.

3.4. Sparkle Gloom shall not be held responsible and assumes no liability for any loss or damage suffered by a user due to: a) Lack of authorization for any transaction, including transactions carried out using gift cards and vouchers issued to users as part of our promotions. b) Exceeding the mutually agreed credit/debit limit between the user and the issuing bank. c) Payment issues arising from technical glitches during a transaction. d) Declination of a transaction for reasons beyond Sparkle Gloom’s control.

3.5. We reserve the right to impose transaction limits on users for Sparkle Gloom. If a user exceeds the transaction limits imposed by Sparkle Gloom, we reserve the right to refuse processing such transactions. We may also refuse to process transactions from users with suspicious or questionable transaction histories on the website. If we are dissatisfied with a user’s credibility or the genuineness of a transaction on Sparkle Gloom, we have the right to reject such transactions, delay the dispatch of purchased products, or cancel the entire purchase at our sole discretion. You agree that Sparkle Gloom shall not be liable for any damage, interests, or claims resulting from our decision to not process a transaction or delay its processing due to suspicious activity on the website.

3.6. All product prices listed on the website are inclusive of all applicable taxes. You are responsible for the payment of all fees, costs, and charges associated with the purchase of products, including applicable taxes like GST, duties, and cesses, etc.

PRIVACY POLICY
Sparkle Gloom doesn’t disclose when someone gives their personal information. We don’t rent, sell or share your personal information with anyone.
Our Privacy Policy details how your personal information is collected and thus the way your personal information could even be used.